سياسة الإرجاع

Item(s) may be returned within 7 days of the delivery date for a full refund. Items must be returned in new unused, undamaged, and unassembled condition, with their boxes, inserts and all packing materials to be accepted. Items returned without original packing, used, assembled or damaged will not be accepted. Returns will not be accepted after 7 days of delivery.

customers are responsible for organizing returns and the costs associated with returns.

Damage must be reported within 24 hours of delivery. After this period of time it will be considered damaged by the customer. Orders returned damaged will not be accepted.

Items such as bedding linens, pillows, cushion covers and textiles etc will not be applicable for any Return/Exchange request due to hygiene reasons.

To request a return please email CustomerService@Bloomr.com and include:

• Your order number
• Name of product(s), item number(s), and quantity of items you are returning

Customer Service will respond to you with return instructions within 24 hours. Refunds will only be made to the original form of payment. 

Only items taken directly from a store/showroom are eligible to returned back to the same store/showroom within 7 days from collection. Otherwise it's not possible to return delivered goods to showroom.

• Gift cards
• Items marked Final Sale 
• Custom Orders

For Returns received within 7 days and in their original condition, refunds will be processed to your original form of payment. 

Items marked final sale are not eligible for a return or exchange. They are considered final sale. 

A customer can cancel their order within 24 hours. If your order has already shipped, we cannot cancel the order, but if your items are eligible for return then you can return them per our policy above.